Axion LCD TV/DVD Combo Warranty*

What the warranty covers:
Axion warrants your Axion LCD TV/DVD Combo Player against defects in material and workmanship during the warranty period from the original date of purchase, subject to the following terms and conditions.  If a product proves to be defective in material or workmanship during the warranty period, Axion will, at its discretion, repair or replace the product with a similar product provided the purchaser adheres to certain return authorization procedures and guidelines.
How long the warranty is effective:
Axion LCD TV/DVD Combos are warranted for one (1) year for parts and (1) year for labor, starting from the original date of purchase/invoice.
What brand(s) can be covered under the warranty:
Check your user manual for specific product warranty information
Whom the warranty protects:
This warranty is valid only for the original purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
    A. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
    B. Repair or attempted repair by anyone not authorized by Axion.
    C. Any damage of the product due to shipment.
    D. Removal from or installation to the product.
    E. Causes external to the product, such as electric power fluctuations or failure.
    F. Use of supplies or parts not meeting Axion’s specifications.
    G. Normal wear and tear
    H. Battery Leakage
     I. Any other cause which does not relate to a product defect.
3. Cosmetic damage by purchaser, such as markings, discoloration, scratches, dents, gouges or any other defacement
4. Physically damaged products by purchaser, such as broken PCB, Housing, damaged LCD Module
5. No Defect Found (product returned to Axion as defective but failure is not duplicated by Axion’s test method).
6. Customer instruction, installation, set up adjustments, or signal reception problems.
7. Rechargeable batteries.
8. Product without proof of purchase. (The proof of purchase should be one of the following documents: purchase receipt, gift receipt, sales invoice, and packing list that contains the product model number, price, vendor, and purchase date.)
How to get service:
1. For additional information on obtaining an extended warranty service, contact your Axion dealer or Axion’s Customer Service Department by e-mailing to customerservice@axiontv.com
To obtain warranty service, you will be required to do one of the following: fill out an online  RMA Request Form, print the form, fill it out and fax it to 1-909-869-5545, or call Axion’s Customer Service number at 1-909-869-6600. You will be asked to provide the following information:
    A. Customer information (name, day-time phone number, and/or residential address)
    B. Proof of your purchase (purchase receipt, gift receipt, sales invoice, and/or packing list)
    C. Product model number.
    D. Product serial number.
    E. A description of the problem.
    F. Payment information (If any payment is required, you will be asked to provide this information beforehand.  Currently, we only accept personal check, money o rd er or cashier’s check.  The time for us to clear a personal check is approximately 20 days; 10 days for any money order or cashier’s check.
2. Axion will contact the customer upon receipt of the RMA Request Form, and will issue an RMA number if the RMA Request Form is completed and delivered as requested.
3. Please take or ship RMA product to Axion or any Axion authorized service center with RMA number clearly and marked on the outside of the packing.  All RMA products should be returned in secured packaging, preferably in the original package, with the complete set of accessories.  We recommend that you insure the package in case of loss or damage during shipping.
4. Upon receiving the RMA product, if the correct RMA number is clearly marked on the packaging, and if the repair payment is pre-paid or is enclosed with the package, depending on the condition of the defects, Axion will repair or replace all RMA products, and ship the product back to the customer.
5. For additional information or the name of the nearest Axion service center, please contact your Axion dealer or Axion Customer Service.
Before contacting us:
Before contacting us, please consult the troubleshooting section in your user’s guide or Axion’s FAQ webs page to see if you can easily remedy the problem yourself.
Axion technical support services:
During the period of product warranty, we support your basic configuration, setup and troubleshooting questions; and when  necessary, we will provide you with all the instructions on how to return your product for repair.
For customer service and support inquiries, please call 1-909-869-6600 or e-mail us at customerservice@axiontv.com
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. Axion SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

*Combo unit is defined as 8” and above LCD TV with built-in DVD player. This warranty does not cover portable DVD players (folding type), Stand alone LCD TV’s, or CRT TV/DVD Combo players. Excludes model number(s) 16-3906/LTD1004 16-3350/LCD801C

AXION
100 EXCHANGE PL
POMONA , CA 91768
PH: (909) 869-6600
FAX:(909) 869-5545
SUPPORT@AXIONTV.COM
HTTP://WWW.AXIONTV.COM